Website Chatbot Readiness Score

1.Do you have a FAQ page?

A dedicated page answering common customer questions.

2.Do you have customer support tickets coming in daily?

Inbound support requests from customers.

3.Is your website content up to date?

Product info, pricing, and policies reflect current offerings.

4.Do you have a knowledge base or documentation?

Self-service articles, guides, or help center.

5.Do customers ask the same questions repeatedly?

Repetitive queries you answer over and over.

6.Do you have a privacy policy and terms of service?

Legal pages required for trustworthy chatbot deployment.

7.Is your website mobile-responsive?

Works well on phones and tablets.

8.Do you capture visitor emails or leads?

Forms, signups, or lead magnets on your site.

9.Do you have product/service documentation?

Detailed specs, manuals, or service descriptions.

10.Are you looking to reduce support costs?

Your goal is to lower customer support expenses.